How Can Online Surveys Help You Grow Your Business?

BY
OpinionBureau
opinionbureau's picture
Oct 27, 2015

In a market where everything needs to be done quickly, businesses need an effective tool to check the response of their customers. Responses are directly checked by sales. The most common indirect and in-depth analysis of response is through market research. This is conducted by special companies whose work is to bring out customer feedback on products and services by interviewing them through surveys, polls, group discussions and the like.

A market where all consumers are in a hurry, it is quite difficult to find people who would spare you some time for answering questions which in turn will help your business. Customers mostly don’t find any incentive to take part in market research activities and consider it a waste of time. In-person interviews are also time consuming and require the maintenance of a large workforce for analysis and the like. This calls for further expense on the part of the business. Paid Online Surveys play an important role in this regard.

These surveys can be filled out by anyone who wishes to take part in them, provided they fit the demographic criterion, from any location and at any time. This is the first advantage that these surveys give to their participants. The second major advantage is that they give the participant a scope to earn rewards. It is this factor which provides the consumers with a major incentive to take part in market researching ventures. Online surveys have rewards in the form of shopping and recharging coupons, direct account payments and more. They give the participants an upper hand by letting them choose the kind of survey or poll and also when and where they want to fill it out.

As a business owner, one is likely to spend less since there is a far less manpower required to process the information available through these Online Surveys. If buyers know that they can earn money for survey, they will be more than glad to contribute to the study. Such surveys are also more improved when it comes to processing data. The entire procedure is conducted online, on computers which mean there is far less scope for human error. The data can be accessed any time, at any point in the survey period by the market researchers and thus be revealed to the business. If the organisation feels that they have reached their target number of participants, they can withdraw the surveys too.

Online surveys also help businesses to understand which section of their customer base is available online and can change their marketing efforts accordingly. For example, if a deodorant manufacturing company finds out that a majority of their survey takers are aged below 30 then they can market their product online in a more youthful and lively way; something they might have ignored till date. If the online survey is framed properly, it can also help a company to understand whether or not their customers are satisfied with the way their customer service works.